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Examining customer satisfaction with e-service quality and food quality in online food delivery platforms / Kyle Joshua B. Alim [and four others]

By:

Alim, Kyle Joshua B [author]

Contributor(s):

Material type: Text

TextPublication details: Manila : National University, 2025.Description: x, 155 leaves ; 30 cmSubject(s):

LOC classification:

UGT CTHM BSHM .A45 2025

Contents:

Chapter 1. Introduction -- Chapter 2. Review of related literature and studies -- Chapter 3. Methodology -- Chapter 4. Presentation, Analysis and Interpretation -- References.

Summary: The study concluded that although platforms provided reliable service and quality food, enhancing security, responsiveness and problem resolution could further improve customer satisfaction.

Item type:

Thesis

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Holdings
Item type	Current library	Home library	Collection	Call number	Copy number	Status	Date due	Barcode
Thesis	National University - Manila	LRC - Main Thesis	Hospitality Management	UGT CTHM BSHM .A45 2025 (Browse shelf(Opens below))	c.1	Available		UGTHE000002816

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Includes bibliographical references.

Chapter 1. Introduction -- Chapter 2. Review of related literature and studies -- Chapter 3. Methodology -- Chapter 4. Presentation, Analysis and Interpretation -- References.

The study concluded that although platforms provided reliable service and quality food, enhancing security, responsiveness and problem resolution could further improve customer satisfaction.

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