Examining customer satisfaction with e-service quality and food quality in online food delivery platforms /
Alim, Kyle Joshua B.
Examining customer satisfaction with e-service quality and food quality in online food delivery platforms / Kyle Joshua B. Alim [and four others] - Manila : National University, 2025. - x, 155 leaves ; 30 cm.
Includes bibliographical references.
Chapter 1. Introduction -- Chapter 2. Review of related literature and studies -- Chapter 3. Methodology -- Chapter 4. Presentation, Analysis and Interpretation -- References.
The study concluded that although platforms provided reliable service and quality food, enhancing security, responsiveness and problem resolution could further improve customer satisfaction.
UGT CTHM BSHM .A45 2025
Examining customer satisfaction with e-service quality and food quality in online food delivery platforms / Kyle Joshua B. Alim [and four others] - Manila : National University, 2025. - x, 155 leaves ; 30 cm.
Includes bibliographical references.
Chapter 1. Introduction -- Chapter 2. Review of related literature and studies -- Chapter 3. Methodology -- Chapter 4. Presentation, Analysis and Interpretation -- References.
The study concluded that although platforms provided reliable service and quality food, enhancing security, responsiveness and problem resolution could further improve customer satisfaction.
UGT CTHM BSHM .A45 2025