Examining customer satisfaction with e-service quality and food quality in online food delivery platforms / (Record no. 22688)
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000 -LEADER | |
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fixed length control field | 01264nam a22002657a 4500 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | NULRC |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20250621100610.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 250621b ph ||||| |||| 00| 0 eng d |
040 ## - CATALOGING SOURCE | |
Transcribing agency | NULRC |
050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | UGT CTHM BSHM .A45 2025 |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Alim, Kyle Joshua B. |
Relator term | author |
245 ## - TITLE STATEMENT | |
Title | Examining customer satisfaction with e-service quality and food quality in online food delivery platforms / |
Statement of responsibility, etc. | Kyle Joshua B. Alim [and four others] |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | Manila : |
Name of publisher, distributor, etc. | National University, |
Date of publication, distribution, etc. | 2025. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | x, 155 leaves ; |
Dimensions | 30 cm. |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc. note | Includes bibliographical references. |
505 ## - FORMATTED CONTENTS NOTE | |
Formatted contents note | Chapter 1. Introduction -- Chapter 2. Review of related literature and studies -- Chapter 3. Methodology -- Chapter 4. Presentation, Analysis and Interpretation -- References.<br/> |
520 ## - SUMMARY, ETC. | |
Summary, etc. | The study concluded that although platforms provided reliable service and quality food, enhancing security, responsiveness and problem resolution could further improve customer satisfaction. |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | E-SERVICE |
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
Topical term or geographic name as entry element | ONLINE DELIVERY |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Belleza, Justine M. |
Relator term | co-author |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Capulong, Stephanie Gayle M. |
Relator term | co-author |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Egonia, Jane Miles C. |
Relator term | co-author |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Tuazon, Andrea A. |
Relator term | co-author |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Library of Congress Classification |
Koha item type | Thesis |
Suppress in OPAC | No |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total checkouts | Full call number | Barcode | Date last seen | Copy number | Koha item type |
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Library of Congress Classification | Hospitality Management | LRC - Main | National University - Manila | Thesis | 05/13/2025 | Donation | UGT CTHM BSHM .A45 2025 | UGTHE000002816 | 06/21/2025 | c.1 | Thesis |