Total quality in information systems and technology / Jack Woodall, Deborah K Rebuck and Frank Voehl

By:

Woodall, Jack [author]

Contributor(s):

Rebuck, Deborah K.;Voehl, Fank [co-editor;co-editor]

Material type: Text

TextPublication details: Malaysia : Synergy Book International, c1997Description: xviii, 298 pages : illustrations ; 24 cmISBN:

9838998249

Subject(s):

INFORMATION TECHNOLOGY -- MANAGEMENT

LOC classification:

HC 79 .I55 .T68 1997

Contents:

1. Harnessing the Power of Information Technology Through Total Quality: An Overview of Technology, Quality, and Information -- 2. Understanding the Information Technology Organization -- 3. Role of Information Technology -- 4. Overview of Total Quality -- 5. House of Quality -- 6. Strategy Management and Quality Planning -- 7. Project Teams and Methodologies -- 8. "How-To" Techniques and Tools -- 9. Electronic Data Interchange -- 10. Horror Stories and How to Avoid Them.

Summary: This work offers insights into melding business and technological operations in order to best serve the interests of the company and its customers. It explains how information technology works in a typical company and how it should work in the ideal company.

Item type:

Books

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Holdings
Item type	Current library	Home library	Collection	Call number	Copy number	Status	Date due	Barcode
Books	National University - Manila	LRC - Main General Circulation	Gen. Ed. - CCIT	GC HC 79 .I55 .T68 1997 (Browse shelf(Opens below))	c.1	Available		NULIB000002278

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Includes bibliographical references and index.

This work offers insights into melding business and technological operations in order to best serve the interests of the company and its customers. It explains how information technology works in a typical company and how it should work in the ideal company.

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