Front office skills : a practical approach / Vivienne O'Shannessy
Material type:
TextPublication details: Singapore : Prentice-Hall, c2009Edition: 1st editionDescription: v, 370 pages ; 24 cmISBN: - 9789810696153
- TX 911.3.T73 .O84 2009
Books
| Item type | Current library | Home library | Collection | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
|
Books
|
National University - Manila | LRC - Main General Circulation | Hospitality Management | GC TX 911.3.T73 .O84 2009 (Browse shelf(Opens below)) | c.1 | Available | NULIB000001818 |
Browsing LRC - Main shelves, Shelving location: General Circulation, Collection: Hospitality Management Close shelf browser (Hides shelf browser)
|
|
No cover image available |
|
|
|
|
||
| GC TX 911.3.S3 .M37 2003 Essentials of food and safety sanitation / | GC TX 911.3.S3 .M37 2005 Essentials of food and safety sanitation / | GC TX 911.3.S3 .R84 2003 Quick reference to food safety and sanitation / | GC TX 911.3.T73 .O84 2009 Front office skills : a practical approach / | GC TX 911.3.V62 .C37 2011 Tasting success : Your guide to becoming a professional chef / | GC TX 911.5 .M39 2014 Planning an applied research project in hospitality, tourism, and sports / | GC TX 945.5 .A37 2008 A day at elBulli : an insight into the ideas, methods and creativity of Ferran Adria / |
Includes bibliographical references and index.
Chapter 1. Introduction to front office -- Chapter 2. Receive and process reservations -- Chapter 3. Perform office procedures -- Chapter 4. Communicate on the telephone -- Chapter 5. Provide accommodation -- Chapter 6. Provide porter services -- Chapter 7. Process financial transactions -- Chapter 8. Maintain financial records -- Chapter 9. Conduct night audit
There are no comments on this title.