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Hospitality management : theories and practices / Manish Ratti

By: Material type: TextTextPublication details: New Delhi, India : Rajat Publications, c2018Description: 287 pages ; 24 cmISBN:
  • 9788178802770
Subject(s): LOC classification:
  • TX 911.3.M27 .R38 2018
Contents:
1. Hospitality and hospitality management -- 2. Multi-unit management in the hospitality industry -- 3. Quality management in hospitality industry -- 4. Service innovation and customer choices -- 5. Business development and service improvement -- 6. Service delivery in the hospitality industry -- 7. Marketing in travel agency -- 8. Organiztional trend analysis -- 9. Hospitality operations : strategy, risk and decentalization -- 10. Hotel management in 21st century -- 11. Experience rules : a scenario for the hospitality and leisyre industry 2010 A.D. -- 12 Hotel Management techniques for 21st century -- 13. Common problems
Summary: This book is substantially based on the authentic information derives from various authoritative sources, penned by leading experts in the field.
Item type: Books
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Holdings
Item type Current library Home library Collection Call number Copy number Status Date due Barcode
Books Books National University - Manila LRC - Main General Circulation Hospitality Management GC TX 911.3.M27 .R38 2018 (Browse shelf(Opens below)) c.1 Available NULIB000017799

Includes bibliographical references and index.

1. Hospitality and hospitality management -- 2. Multi-unit management in the hospitality industry -- 3. Quality management in hospitality industry -- 4. Service innovation and customer choices -- 5. Business development and service improvement -- 6. Service delivery in the hospitality industry -- 7. Marketing in travel agency -- 8. Organiztional trend analysis -- 9. Hospitality operations : strategy, risk and decentalization -- 10. Hotel management in 21st century -- 11. Experience rules : a scenario for the hospitality and leisyre industry 2010 A.D. -- 12 Hotel Management techniques for 21st century -- 13. Common problems

This book is substantially based on the authentic information derives from various authoritative sources, penned by leading experts in the field.

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