Hospitality management : theories and practices /
Ratti, Manish
Hospitality management : theories and practices / Manish Ratti - New Delhi, India : Rajat Publications, c2018 - 287 pages ; 24 cm.
Includes bibliographical references and index.
1. Hospitality and hospitality management -- 2. Multi-unit management in the hospitality industry -- 3. Quality management in hospitality industry -- 4. Service innovation and customer choices -- 5. Business development and service improvement -- 6. Service delivery in the hospitality industry -- 7. Marketing in travel agency -- 8. Organiztional trend analysis -- 9. Hospitality operations : strategy, risk and decentalization -- 10. Hotel management in 21st century -- 11. Experience rules : a scenario for the hospitality and leisyre industry 2010 A.D. -- 12 Hotel Management techniques for 21st century -- 13. Common problems
This book is substantially based on the authentic information derives from various authoritative sources, penned by leading experts in the field.
9788178802770
HOSPITALITY INDUSTRY -- MANAGEMENT
TX 911.3.M27 .R38 2018
Hospitality management : theories and practices / Manish Ratti - New Delhi, India : Rajat Publications, c2018 - 287 pages ; 24 cm.
Includes bibliographical references and index.
1. Hospitality and hospitality management -- 2. Multi-unit management in the hospitality industry -- 3. Quality management in hospitality industry -- 4. Service innovation and customer choices -- 5. Business development and service improvement -- 6. Service delivery in the hospitality industry -- 7. Marketing in travel agency -- 8. Organiztional trend analysis -- 9. Hospitality operations : strategy, risk and decentalization -- 10. Hotel management in 21st century -- 11. Experience rules : a scenario for the hospitality and leisyre industry 2010 A.D. -- 12 Hotel Management techniques for 21st century -- 13. Common problems
This book is substantially based on the authentic information derives from various authoritative sources, penned by leading experts in the field.
9788178802770
HOSPITALITY INDUSTRY -- MANAGEMENT
TX 911.3.M27 .R38 2018