Managing for quality and performance excellence / James R. Evans and William Lindsay
Material type:
TextPublication details: Australia : South-Western Cengage Learning, c2014Edition: Ninth editionDescription: xxi, 697 pages ; 26 cmISBN: - 9781285094595
- TS 156 .E93 2014
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National University - Manila | LRC - Annex General Circulation | Gen. Ed. - CBA | GC TS 156 .E93 2014 c.1 (Browse shelf(Opens below)) | c.1 | Available | NULIB000009375 |
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| GC QC 21 .H56 1997 Conceptual physics / | GC TA 31 .O74 1973 Organizational systems : general systems approaches to complex organizations / | GC TS 155. H46 2001 Principles of operations management / | GC TS 156 .E93 2014 c.1 Managing for quality and performance excellence / | GC TS 156 .E93 2017 Managing for quality and performance excellence / | GC T 174 .M55 1991 A Manager's guide to technology forecasting and strategy analysis methods / |
Includes bibliographical references and index.
Principles of quality -- Tools and techniques for quality -- Beyond quality management : managing for performance excellence
The ninth edition of Managing for quality and performance excellence continues to embrace fundamental principles, criteria, and historical foundations of total quality, while proving a foundation for understanding and applying technical tools and performance excellence from an enterprise perspective.
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