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Managing for quality and performance excellence / James R. Evans and William Lindsay

By: Contributor(s): Material type: TextTextPublication details: Australia : South-Western Cengage Learning, c2014Edition: Ninth editionDescription: xxi, 697 pages ; 26 cmISBN:
  • 9781285094595
Subject(s): LOC classification:
  • TS 156 .E93 2014
Contents:
Principles of quality -- Tools and techniques for quality -- Beyond quality management : managing for performance excellence
Summary: The ninth edition of Managing for quality and performance excellence continues to embrace fundamental principles, criteria, and historical foundations of total quality, while proving a foundation for understanding and applying technical tools and performance excellence from an enterprise perspective.
Item type: Books
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Holdings
Item type Current library Home library Collection Call number Copy number Status Date due Barcode
Books Books National University - Manila LRC - Annex General Circulation Gen. Ed. - CBA GC TS 156 .E93 2014 c.1 (Browse shelf(Opens below)) c.1 Available NULIB000009375

Includes bibliographical references and index.

Principles of quality -- Tools and techniques for quality -- Beyond quality management : managing for performance excellence

The ninth edition of Managing for quality and performance excellence continues to embrace fundamental principles, criteria, and historical foundations of total quality, while proving a foundation for understanding and applying technical tools and performance excellence from an enterprise perspective.

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