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High performance benchmarking : 20 steps to success / H. James Harrington and James S. Harrington

By: Contributor(s): Material type: TextTextPublication details: New York : McGraw Hill Education, c1995Description: xv, 173 pages : illustrations ; 23 cmISBN:
  • 9780070267749
Subject(s): LOC classification:
  • HD 62.15 .H37 1995
Contents:
Introduction to benchmarking -- The benchmarking overview -- The process of benchmarking -- Data collection and analysis -- Organizing for benchmarking -- The five phases of the benchmarking process -- Helpful hints for successful -- In conclusion
Summary: The authors of this guide have actually "benchmarked" the process of benchmarking, delivering everything you need to know to get vastly better result.
Item type: Books
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Holdings
Item type Current library Home library Collection Call number Copy number Status Date due Barcode
Books Books National University - Manila LRC - Annex II General Circulation Gen. Ed. - CBA GC HD 62.15 .H37 1995 (Browse shelf(Opens below)) c.1 Available NULIB000005728

Includes bibliographical references and index.

Introduction to benchmarking -- The benchmarking overview -- The process of benchmarking -- Data collection and analysis -- Organizing for benchmarking -- The five phases of the benchmarking process -- Helpful hints for successful -- In conclusion

The authors of this guide have actually "benchmarked" the process of benchmarking, delivering everything you need to know to get vastly better result.

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