High performance benchmarking : 20 steps to success /
Harrington, H. James
High performance benchmarking : 20 steps to success / H. James Harrington and James S. Harrington - New York : McGraw Hill Education, c1995 - xv, 173 pages : illustrations ; 23 cm
Includes bibliographical references and index.
Introduction to benchmarking -- The benchmarking overview -- The process of benchmarking -- Data collection and analysis -- Organizing for benchmarking -- The five phases of the benchmarking process -- Helpful hints for successful -- In conclusion
The authors of this guide have actually "benchmarked" the process of benchmarking, delivering everything you need to know to get vastly better result.
9780070267749
BENCHMARKING (MANAGEMENT)
HD 62.15 .H37 1995
High performance benchmarking : 20 steps to success / H. James Harrington and James S. Harrington - New York : McGraw Hill Education, c1995 - xv, 173 pages : illustrations ; 23 cm
Includes bibliographical references and index.
Introduction to benchmarking -- The benchmarking overview -- The process of benchmarking -- Data collection and analysis -- Organizing for benchmarking -- The five phases of the benchmarking process -- Helpful hints for successful -- In conclusion
The authors of this guide have actually "benchmarked" the process of benchmarking, delivering everything you need to know to get vastly better result.
9780070267749
BENCHMARKING (MANAGEMENT)
HD 62.15 .H37 1995