Crisis management : planning for the inevitable / Steven Fink

By: Material type: TextTextPublication details: New York : American Management Association c1986Description: 245 pages : illustrations ; 24 cmISBN:
  • 814458599
Subject(s): LOC classification:
  • HD 49 .F56 1986
Contents:
A Crisis Begins -- A Crisis Defined -- Anatomy of a Crisis -- Hollywood gate -- Crisis Forecasting -- Crisis Intervention -- Crisis Management Plans -- A Crisis Survey -- Identifying the Crisis -- Isolating the Crisis -- Managing the Crisis -- After the Fall -- Crisis Communications, Part I: Controlling the Message -- Crisis Communications, Part II: Handling a Hostile Press -- Managing Hostile Takeovers -- Decision Making Under Crisis-Induced Stress -- A Catastrophic Quartet -- The Ohio Savings and Loan Crisis -- The Union Carbide Crisis -- The Procter and Gamble/Rely Tampon Crisis -- The Johnson and Johnson/Tylenol Crisis -- Interesting Times.
Summary: Includes material on "the Ohio Savings and Loan crisis, the Union Carbide/Bhopal crisis, the Procter and Gamble/Rely Tampon crisis, and the Johnson and Johnson/Tylenol crisis.
Item type: Books
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Holdings
Item type Current library Home library Collection Call number Copy number Status Date due Barcode
Books Books National University - Manila LRC - Annex Relegation Room Gen. Ed. - CBA GC HD 49 .F56 1986 (Browse shelf(Opens below)) c.1 Available NULIB000005543

Includes index.

A Crisis Begins -- A Crisis Defined -- Anatomy of a Crisis -- Hollywood gate -- Crisis Forecasting -- Crisis Intervention -- Crisis Management Plans -- A Crisis Survey -- Identifying the Crisis -- Isolating the Crisis -- Managing the Crisis -- After the Fall -- Crisis Communications, Part I: Controlling the Message -- Crisis Communications, Part II: Handling a Hostile Press -- Managing Hostile Takeovers -- Decision Making Under Crisis-Induced Stress -- A Catastrophic Quartet -- The Ohio Savings and Loan Crisis -- The Union Carbide Crisis -- The Procter and Gamble/Rely Tampon Crisis -- The Johnson and Johnson/Tylenol Crisis -- Interesting Times.

Includes material on "the Ohio Savings and Loan crisis, the Union Carbide/Bhopal crisis, the Procter and Gamble/Rely Tampon crisis, and the Johnson and Johnson/Tylenol crisis.

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