Crisis management : planning for the inevitable /
Fink, Steven
Crisis management : planning for the inevitable / Steven Fink - New York : American Management Association c1986 - 245 pages : illustrations ; 24 cm.
Includes index.
A Crisis Begins -- A Crisis Defined -- Anatomy of a Crisis -- Hollywood gate -- Crisis Forecasting -- Crisis Intervention -- Crisis Management Plans -- A Crisis Survey -- Identifying the Crisis -- Isolating the Crisis -- Managing the Crisis -- After the Fall -- Crisis Communications, Part I: Controlling the Message -- Crisis Communications, Part II: Handling a Hostile Press -- Managing Hostile Takeovers -- Decision Making Under Crisis-Induced Stress -- A Catastrophic Quartet -- The Ohio Savings and Loan Crisis -- The Union Carbide Crisis -- The Procter and Gamble/Rely Tampon Crisis -- The Johnson and Johnson/Tylenol Crisis -- Interesting Times.
Includes material on "the Ohio Savings and Loan crisis, the Union Carbide/Bhopal crisis, the Procter and Gamble/Rely Tampon crisis, and the Johnson and Johnson/Tylenol crisis.
814458599
MANAGEMENT
HD 49 .F56 1986
Crisis management : planning for the inevitable / Steven Fink - New York : American Management Association c1986 - 245 pages : illustrations ; 24 cm.
Includes index.
A Crisis Begins -- A Crisis Defined -- Anatomy of a Crisis -- Hollywood gate -- Crisis Forecasting -- Crisis Intervention -- Crisis Management Plans -- A Crisis Survey -- Identifying the Crisis -- Isolating the Crisis -- Managing the Crisis -- After the Fall -- Crisis Communications, Part I: Controlling the Message -- Crisis Communications, Part II: Handling a Hostile Press -- Managing Hostile Takeovers -- Decision Making Under Crisis-Induced Stress -- A Catastrophic Quartet -- The Ohio Savings and Loan Crisis -- The Union Carbide Crisis -- The Procter and Gamble/Rely Tampon Crisis -- The Johnson and Johnson/Tylenol Crisis -- Interesting Times.
Includes material on "the Ohio Savings and Loan crisis, the Union Carbide/Bhopal crisis, the Procter and Gamble/Rely Tampon crisis, and the Johnson and Johnson/Tylenol crisis.
814458599
MANAGEMENT
HD 49 .F56 1986