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Operations management and total quality management / David Alan Collier, James Evans, and William Lindsay

By: Contributor(s): Material type: TextTextPublication details: Taguig City, Philippines : Cengage Learning Asia Pte Ltd, c2020Description: 698 pages ; 26 cmISBN:
  • 9789814878456
Subject(s): LOC classification:
  • HD 62.15 .C65 2020
Contents:
CHAPTER 1. Operations Management and Value Chains -- 2. Operations Strategy -- 3.Technology and Operations Manage merit -- 4. Goods and Service Design -- 5. Process Selection, Design, and Analysis -- 6. Facility and Work Design -- 7. Forecasting and Demand Planning -- 8. Capacity Management -- 9. Managing Inventories in Supply Chains -- 10. Supply Chain Management and Logistics -- 11. Resource Management -- 12. Operations Scheduling and Sequencing -- 13. Lean Operating Systems -- 14. Project Management -- 15. Introduction to Quality -- 16. Customer Focus -- 17. Workforce Focus -- 18. Process Focus -- 19. Design for Quality and Product Excellence -- 20. Process Improvement and Six Sigma -- 21. The Baldrige Framework for Performance Excellence.
Summary: Managers and engineers often work at global supplier and manufacturer sites to refine their operations.
Item type: Books
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Holdings
Item type Current library Home library Collection Call number Copy number Status Date due Barcode
Books Books National University - Manila LRC - Annex II General Circulation Gen. Ed. - CBA GC HD 62.15 .C65 2020 (Browse shelf(Opens below)) c.1 In transit from National University - Manila to LRC - Annex II since 05/29/2025 NULIB000018333

Includes index.

CHAPTER 1. Operations Management and Value Chains -- 2. Operations Strategy -- 3.Technology and Operations Manage merit -- 4. Goods and Service Design -- 5. Process Selection, Design, and Analysis -- 6. Facility and Work Design -- 7. Forecasting and Demand Planning -- 8. Capacity Management -- 9. Managing Inventories in Supply Chains -- 10. Supply Chain Management and Logistics -- 11. Resource Management -- 12. Operations Scheduling and Sequencing -- 13. Lean Operating Systems -- 14. Project Management -- 15. Introduction to Quality -- 16. Customer Focus -- 17. Workforce Focus -- 18. Process Focus -- 19. Design for Quality and Product Excellence -- 20. Process Improvement and Six Sigma -- 21. The Baldrige Framework for Performance Excellence.

Managers and engineers often work at global supplier and manufacturer sites to refine their operations.

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