Operations management and total quality management /
Collier. David Alan
Operations management and total quality management / David Alan Collier, James Evans, and William Lindsay - Taguig City, Philippines : Cengage Learning Asia Pte Ltd, c2020 - 698 pages ; 26 cm.
Includes index.
CHAPTER 1. Operations Management and Value Chains -- 2. Operations Strategy -- 3.Technology and Operations Manage merit -- 4. Goods and Service Design -- 5. Process Selection, Design, and Analysis -- 6. Facility and Work Design -- 7. Forecasting and Demand Planning -- 8. Capacity Management -- 9. Managing Inventories in Supply Chains -- 10. Supply Chain Management and Logistics -- 11. Resource Management -- 12. Operations Scheduling and Sequencing -- 13. Lean Operating Systems -- 14. Project Management -- 15. Introduction to Quality -- 16. Customer Focus -- 17. Workforce Focus -- 18. Process Focus -- 19. Design for Quality and Product Excellence -- 20. Process Improvement and Six Sigma -- 21. The Baldrige Framework for Performance Excellence.
Managers and engineers often work at global supplier and manufacturer sites to refine their operations.
9789814878456
TOTAL QUALITY MANAGEMENT
HD 62.15 .C65 2020
Operations management and total quality management / David Alan Collier, James Evans, and William Lindsay - Taguig City, Philippines : Cengage Learning Asia Pte Ltd, c2020 - 698 pages ; 26 cm.
Includes index.
CHAPTER 1. Operations Management and Value Chains -- 2. Operations Strategy -- 3.Technology and Operations Manage merit -- 4. Goods and Service Design -- 5. Process Selection, Design, and Analysis -- 6. Facility and Work Design -- 7. Forecasting and Demand Planning -- 8. Capacity Management -- 9. Managing Inventories in Supply Chains -- 10. Supply Chain Management and Logistics -- 11. Resource Management -- 12. Operations Scheduling and Sequencing -- 13. Lean Operating Systems -- 14. Project Management -- 15. Introduction to Quality -- 16. Customer Focus -- 17. Workforce Focus -- 18. Process Focus -- 19. Design for Quality and Product Excellence -- 20. Process Improvement and Six Sigma -- 21. The Baldrige Framework for Performance Excellence.
Managers and engineers often work at global supplier and manufacturer sites to refine their operations.
9789814878456
TOTAL QUALITY MANAGEMENT
HD 62.15 .C65 2020