100 methods for total quality management / Gopal K. Kanji and Mike Asher
Material type:
- 803977468
- HD 62.15 .K3 1996

Item type | Current library | Home library | Collection | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|---|
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National University - Manila | LRC - Annex II General Circulation | Gen. Ed. - CBA | GC HD 62.15 .K3 1996 c.1 (Browse shelf(Opens below)) | c.1 | Available | NULIB000005680 | ||
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National University - Manila | LRC - Annex II General Circulation | Gen. Ed. - CBA | GC HD 62.15 .K3 1996 c.2 (Browse shelf(Opens below)) | c.2 | Available | NULIB000005688 |
Includes bibliographical references and index.
Understanding total quality management -- The role of TQM methods -- List of methods (by category) -- Purpose of methods (alphabetical list) -- Management methods -- Analytical methods -- Idea generation -- Data collection, analysis and display
From force field analysis to `zero defects', from `brainstorming' to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management.
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