100 methods for total quality management /
Kanji, Gopal K.
100 methods for total quality management / Gopal K. Kanji and Mike Asher - London, United Kingdom : Sage, c1996 - 237 pages : illustrations ; 25 cm
Includes bibliographical references and index.
Understanding total quality management -- The role of TQM methods -- List of methods (by category) -- Purpose of methods (alphabetical list) -- Management methods -- Analytical methods -- Idea generation -- Data collection, analysis and display
From force field analysis to `zero defects', from `brainstorming' to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management.
803977468
TOTAL QUALITY MANAGEMENT
HD 62.15 .K3 1996
100 methods for total quality management / Gopal K. Kanji and Mike Asher - London, United Kingdom : Sage, c1996 - 237 pages : illustrations ; 25 cm
Includes bibliographical references and index.
Understanding total quality management -- The role of TQM methods -- List of methods (by category) -- Purpose of methods (alphabetical list) -- Management methods -- Analytical methods -- Idea generation -- Data collection, analysis and display
From force field analysis to `zero defects', from `brainstorming' to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management.
803977468
TOTAL QUALITY MANAGEMENT
HD 62.15 .K3 1996