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Front office operation and management / R.K. Akora

By: Material type: TextTextPublication details: New Delhi : A P H Publishing Corporation, c2010.Description: 301 pages ; 23 cmISBN:
  • 9788131307663
Subject(s): LOC classification:
  • TX 911.3.M27 .A56 2010
Contents:
1. Overview of Lodging industry -- 2. The Front Office Department -- 3. Automated Front Office Operations -- 4. Front Office Property Management -- 5. Front Office Revenue management -- 6. Distribution Channel Management -- 7. Room Division Management -- 8. Front Office Accounting -- 9. Front Offices Reception Skills -- 10. Managing Front Office Staff -- 11. Quality Guest Services.
Summary: Lodging is an important component of the tourism industry.
Item type: Books
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Holdings
Item type Current library Home library Collection Call number Copy number Status Date due Barcode
Books Books National University - Manila LRC - Main General Circulation Gen. Ed - CTHM GC TX 911.3.M27 .A56 2010 (Browse shelf(Opens below)) c.1 Available NULIB000020389

Includes bibliographical references and index.

1. Overview of Lodging industry -- 2. The Front Office Department -- 3. Automated Front Office Operations -- 4. Front Office Property Management -- 5. Front Office Revenue management -- 6. Distribution Channel Management -- 7. Room Division Management -- 8. Front Office Accounting -- 9. Front Offices Reception Skills -- 10. Managing Front Office Staff -- 11. Quality Guest Services.

Lodging is an important component of the tourism industry.

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