The Total quality protfolio : The senior executive's guide to implementing quality.

Material type: TextTextPublication details: Switzerland : Strategic Direction Publishers Ltd., [c?]Description: 212 pages : illustrations ; 30 cmSubject(s): LOC classification:
  • HD 62.15 .S73 [c?]
Contents:
Introduction -- Getting started with total quality -- Quality's leading thinkers -- The total quality model in services and manufacturing -- Achieving a customer focus -- Applying quality standards -- Extending quality : around the world and across the organization
Summary: Total quality is the definitive tool for organizations that want to survive and prosper into the 21st century.
Item type: Books
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Item type Current library Home library Collection Call number Copy number Status Date due Barcode
Books Books National University - Manila LRC - Annex General Circulation General Education GC HD 62.15 .S73 [c?] (Browse shelf(Opens below)) c.1 Available NULIB000000927

Introduction -- Getting started with total quality -- Quality's leading thinkers -- The total quality model in services and manufacturing -- Achieving a customer focus -- Applying quality standards -- Extending quality : around the world and across the organization

Total quality is the definitive tool for organizations that want to survive and prosper into the 21st century.

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