Performance : the art & science of business management / edited by A. Dale Temple

Contributor(s): Material type: TextTextPublication details: New York : Facts On File Publications, c1988Description: xiv, 378 pages ; 23 cmISBN:
  • 816019029
Subject(s): LOC classification:
  • HF 5549.5 .P47 1988
Contents:
Part I. Performance-An Organizational and Cultural Correlation -- Part II. Factors of Behavior and Attitude -- Part III. Management-A Critical Performance Link -- Part IV. Task Definition-Undefined and Unclear Expectations -- Part V. Performance Appraisal-A Diagnosis -- Part VI. Improving Appraisal Effectiveness -- Part VII. Appraisal Feedback Techniques.
Summary: Most of the literature on the subject focuses on six external factors that determine an employee's level of performance. These determinants are the work environment; management behavior; job design; performance appraisals; feedback; and salary administration. Research has shown that a favorable work environment is essential to encourage the most productive levels of employee performance. Even during the employment interview, a psychological contract is being formed. Certain assumptions and expectations are developed, some of which are realistic and some of which are not. In the day-to-day interaction between superior and subordinate, numerous other assumptions and expectations emerge. As the employer and the employee continue to develop their own, often quite different, sets of assumptions and expectations, these differences eventually have an influence on the level of performance.
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Holdings
Item type Current library Home library Collection Call number Copy number Status Date due Barcode
Books Books National University - Manila LRC - Annex Relegation Room Gen. Ed. - CBA GC HF 5549.5 .P47 1988 (Browse shelf(Opens below)) c.1 Available NULIB000005991

Includes bibliographical references and index.

Part I. Performance-An Organizational and Cultural Correlation -- Part II. Factors of Behavior and Attitude -- Part III. Management-A Critical Performance Link -- Part IV. Task Definition-Undefined and Unclear Expectations -- Part V. Performance Appraisal-A Diagnosis -- Part VI. Improving Appraisal Effectiveness -- Part VII. Appraisal Feedback Techniques.

Most of the literature on the subject focuses on six external factors that determine an employee's level of performance. These determinants are the work environment; management behavior; job design; performance appraisals; feedback; and salary administration. Research has shown that a favorable work environment is essential to encourage the most productive levels of employee performance. Even during the employment interview, a psychological contract is being formed. Certain assumptions and expectations are developed, some of which are realistic and some of which are not. In the day-to-day interaction between superior and subordinate, numerous other assumptions and expectations emerge. As the employer and the employee continue to develop their own, often quite different, sets of assumptions and expectations, these differences eventually have an influence on the level of performance.

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