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Smart things to know about customers / Ros Jay

By: Material type: TextTextPublication details: [Oxford] : Capstone Publishing Ltd., c1999Description: x, 202 pages ; 21 cmISBN:
  • 1841120375
Subject(s): LOC classification:
  • HF 5415.5 .J42 1999
Contents:
The Customer Service Vision -- Know Your Customers -- Manage Your Customers -- Manage your Customers' Complaints -- Build Customer Loyalty -- Relationship Marketing -- Win New Customers -- Out There
Item type: Books
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Holdings
Item type Current library Home library Collection Call number Copy number Status Date due Barcode
Books Books National University - Manila LRC - Annex II General Circulation Gen. Ed. - CBA GC HF 5415.5 .J42 1999 (Browse shelf(Opens below)) c.1 Available NULIB000005907

Smart things to know about customers /, Smart

Includes index.

The Customer Service Vision -- Know Your Customers -- Manage Your Customers -- Manage your Customers' Complaints -- Build Customer Loyalty -- Relationship Marketing -- Win New Customers -- Out There

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