The Corporate guide to the Malcolm Baldrige national quality award : proven strategies for building quality into your organization / Marion Mills Steeples

By:

Steeples, Marion Mills [author]

Material type: Text

TextPublication details: Milwaukee, Wisconsin : ASQC Quality Press, c1993Edition: Second editionDescription: xviii, 358 pages : illustrations ; 25 cmISBN:

1556239572

Subject(s):

TOTAL QUALITY MANAGEMENT

LOC classification:

HD 62.15 .S74 1993

Contents:

Global economic realities -- Quality made in the USA -- Reasons to pursue Baldrige -- Quality works! the proof -- Baldrige process in action -- Leadership: category 1.0 -- Information and analysis: category 2.0 -- Strategic quality planning: category 3.0 -- Human resources utilization: category 4.0 -- Quality assurance of products and services: catagory 5.0 -- Quality results: category 6.0 -- Customer satisfaction: category 7.0 -- 1988 award winners: the best of the best -- 1989 award winners: what it takes to win -- 1990 award winners: winning is just the beginning -- 1991 award winners: electronic quality blitz -- Baldrige and TQM impacts: U.S. and global

Summary: The corporate guide to the Malcolm Baldridge National quality award meets the challenge of being both an eminently readable book about the principles of quality and an immensely valuable reference to the Baldrige quality process.

Item type:

Books

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Holdings
Item type	Current library	Home library	Collection	Call number	Copy number	Status	Date due	Barcode
Books	National University - Manila	LRC - Annex II General Circulation	Gen. Ed. - CBA	GC HD 62.15 .S74 1993 c.1 (Browse shelf(Opens below))	c.1	Available		NULIB000005685
Books	National University - Manila	LRC - Annex II General Circulation	Gen. Ed. - CBA	GC HD 62.15 .S74 1993 c.2 (Browse shelf(Opens below))	c.2	Available		NULIB000005686

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Previous	GC HD 62.15 .P12 2005 Human dimension of total quality management /	GC HD 62.15 .S3 1995 TQManager : a practical guide for managing in a total quality organization /	GC HD 62.15 .S74 1993 c.1 The Corporate guide to the Malcolm Baldrige national quality award : proven strategies for building quality into your organization /	GC HD 62.15 .S74 1993 c.2 The Corporate guide to the Malcolm Baldrige national quality award : proven strategies for building quality into your organization /	GC HD 62.25 .M33 2013 When your parents sign the paychecks : finding success inside or outside the family business /	GC HD 1393.25 .R58 2002 Selling your business : how to attract buyers and achieve the maximum value for your business /	GC HD 1393.25 .W534 1993 The Graveyard book /	Next

The corporate guide to the Malcolm Baldridge National quality award meets the challenge of being both an eminently readable book about the principles of quality and an immensely valuable reference to the Baldrige quality process.

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