100 methods for total quality management / Gopal K. Kanji and Mike Asher

By: Contributor(s): Material type: TextTextPublication details: London, United Kingdom : Sage, c1996Description: 237 pages : illustrations ; 25 cmISBN:
  • 803977468
Subject(s): LOC classification:
  • HD 62.15 .K3 1996
Contents:
Understanding total quality management -- The role of TQM methods -- List of methods (by category) -- Purpose of methods (alphabetical list) -- Management methods -- Analytical methods -- Idea generation -- Data collection, analysis and display
Summary: From force field analysis to `zero defects', from `brainstorming' to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management.
Item type: Books
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Holdings
Item type Current library Home library Collection Call number Copy number Status Date due Barcode
Books Books National University - Manila LRC - Annex II General Circulation Gen. Ed. - CBA GC HD 62.15 .K3 1996 c.1 (Browse shelf(Opens below)) c.1 Available NULIB000005680
Books Books National University - Manila LRC - Annex II General Circulation Gen. Ed. - CBA GC HD 62.15 .K3 1996 c.2 (Browse shelf(Opens below)) c.2 Available NULIB000005688

Includes bibliographical references and index.

Understanding total quality management -- The role of TQM methods -- List of methods (by category) -- Purpose of methods (alphabetical list) -- Management methods -- Analytical methods -- Idea generation -- Data collection, analysis and display

From force field analysis to `zero defects', from `brainstorming' to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management.

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