The Project management scorecard : measuring the success of project management solutions / Jack J. Phillip, Timothy W. Bothell and G. Lynne Snead
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TextPublication details: [Armsterdam] : Butterworth Heinemann ; c2001Description: xxi, 353 pages: illustrations ; 24 cmISBN: - 750674490
- HD 69.P75 .P49 2001
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National University - Manila | LRC - Annex II General Circulation | Gen. Ed. - CBA | GC HD 69.P75 .P49 2001 (Browse shelf(Opens below)) | c.1 | Available | NULIB000005506 |
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| GC HD 69.P75 .L37 2011 c.3 Project management : the managerial process / | GC HD 69.P75 .M37 1976 Project management : how to make it work / | GC HD 69.P75 .P15 2005 Managing projects / | GC HD 69.P75 .P49 2001 The Project management scorecard : measuring the success of project management solutions / | GC HD 69.P75 .P67 2008 Project management pocketbook : For team leaders and team members, a pocketful of tips, techniques and tools for efficient and effective task manageme for team leaders and team members, a pocketful of tips, techniques and tools for efficient and effective task management / | GC HD 69.P75 .S39 2008 Information technology project management / | GC HD 69.P76 .G37 2012 Fundamentals of technology project management / |
Includes bibliographical references and index.
PART 1: SETTING THE STAGE -- Chapter 1. Project management issues and challenges -- Chapter 2. The project management process -- Chapter 3. Project management solutions -- Chapter 4. The project management scorecard -- PART II: THE SEVEN MEASURES -- Chapter 5. How to measure reaction and satisfaction -- Chapter 6. How to measure skill and knowledge changes during the project -- Chapter 7. How to measure implementation, application, and progress -- Chapter 8. How to capture business impact data -- Chapter 9. How to calculate and interpret ROI -- Chapter 10. Identifying intangible measures of a project management solution -- Chapter 11. Monitoring the true costs of the project solution -- PART III: KEY ISSUES WITH THE MEASURES -- Chapter 12. How to isolate the effects of project management solutions -- Chapter 13. How to convert business measures to monetary values -- PART IV: CHALLENGES -- Chapter 14. Forecasting ROI: how to build a business case for the project management solution -- Chapter 15. How to provide project feedback and communicate results to the client -- Chapter 16. Overcoming resistance and barriers to the project management scorecard -- Appendix: Establishing an effective PM culture
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