The Tell it! manual : the complete program for evaluating library performance / Douglas Zweizig [and three others].
Material type:
TextPublication details: Chicago : American Library Association, c1996Description: vii, 270 pages : illustrations ; 28 cmISBN: - 838906796
- Z 678.85 .T45 1996
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National University - Manila | LRC - Main General Circulation | General Education | GC Z 678.85 .T45 1996 (Browse shelf(Opens below)) | c.1 | Available | NULIB000005356 |
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| GC Z 52.5 .K94 1987 WordPerfect 4.2 power tools / | GC Z 52.5 .P47 1992 Using Word for Windows 2 / | GC Z 52.5.M52 .H69 1988 Microsoft word made easy / | GC Z 678.85 .T45 1996 The Tell it! manual : the complete program for evaluating library performance / | GC Z 693.5 .C43 1994 Cataloging and classification : an introduction / | GC Z 699.5.T4 .D36 1994 Information technology : the management challenge / | GC Z 699.5.T4 .L66 1993 Introduction to computers and information processing / |
Includes index.
Contents: Ch. 1. Overview of TELL IT! / Douglas Zweizig -- Ch. 2. Talk About the Vision: The Heart of Your Library / Jane Robbins -- Ch. 3. Explore Alternatives and Design Your Approach / Douglas Zweizig -- Ch. 4. Learn From What's Happening / Douglas Zweizig -- Ch. 5. Let People Know What Happened : Telling the Story / Amy Owen -- Ch. 6. Integrate Results with Ongoing Services and Think about How It All Worked / Douglas Zweizig -- Ch. 7. Overview of Adult Learning / Robert O. Ray -- Ch. 8. Planning Training Activities: A Checklist / Ruby A. Licona -- Ch. 9. The Evaluation of Continuing Education / Debra Wilcox Johnson -- Ch. 10. Training Outlines and Guidelines / Debra Wilcox Johnson -- Ch. 11. Training in the TELL IT! Approach / Douglas Zweizig -- Ch. 12. Evaluation Methods / Debra Wilcox Johnson -- Ch. 13. Choosing an Evaluation Method / Debra Wilcox Johnson -- Ch. 14. Questionnaires / Keith Curry Lance and Debra Wilcox Johnson -- Ch. 15. Interviewing / Jane Robbins -- Ch. 16. Focus Groups / Debra Wilcox Johnson -- Ch. 17. Gathering Numbers for Evaluation / Douglas Zweizig -- Ch. 18. Observation / Douglas Zweizig and Debra Wilcox Johnson -- Ch. 19. Attitude Measurement / Ronald Powell -- Ch. 20. Making Sense of Narrative Responses / Michele Besant
A step-by-step guide to planning, developing and implementing library evaluation programmes that optimize a library's strengths and its value to the community. The book includes stories from libraries whose programmes have been successful.
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