Managing the lodging operation / Robert Christie Mill
Material type:
TextPublication details: New Jersey : Pearson Prentice Hall, c2006Description: xviii, 318 pages ; 24 cmISBN: - 131129937
- TX 911.3.M27 .M55 2006
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National University - Manila | LRC - Main General Circulation | Hospitality Management | GC TX 911.3.M27 .M55 2006 (Browse shelf(Opens below)) | c.1 | Available | NULIB000002166 |
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| GC TX 911.3.M27 .L44 2011 Entrepreneurship & small business management in the hospitality industry / | GC TX 911.3.M27 .M34 2017 The analytic hospitality executive : implementing data analytics in hotels and casinos / | GC TX 911.3.M27 .M36 2008 Managing food and nutrition services : for the culinary, hospitality, and nutrition professions / | GC TX 911.3.M27 .M55 2006 Managing the lodging operation / | GC TX 911.3.M27 .N49 2019 The Next frontier of restaurant management : harnessing data to improve guest service and enhance the employee experience / | GC TX 911.3.M27 .P46 2015 Starting and running a restaurant / | GC TX 911.3.M27 .P76 2007 c.1 Professional front office management / |
Includes index.
1. Introduction: How to Manage a Hotel -- 2. Protecting the Assets: Guests, Employees, Structure and Contents -- 3. Protecting the Assets: Financial Controls -- 4. Managing Supply and Demand -- 5. Improving Employee Performance -- 6. Increasing Income: Revenue Management -- 7. Increasing Income: Cost Management -- 8. Improving Productivity -- 9. Managing Customer Servic -- 10. Managing Quality.
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