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Introduction to hotel and resort management / Buen Santos

By: Material type: TextTextPublication details: Manila, Philippines : C & E Publishing Inc., c2010Description: 177 pages : color illlustrations ; 26 cmISBN:
  • 9789715849586
Subject(s): LOC classification:
  • TX 901 .S26 2010
Contents:
Chapter1. Hotels and resorts overview -- Chapter2. The bare essentials -- Chapter3. Front office department -- Chapter4. Housekeeping department -- Chapter5. Food and beverages department -- Chapter6. Sales and marketing department -- Chapter7. Human resource and training department -- Chapter8. Finance department -- Chapter9. Security department -- Chapter10. Hotel casinos -- Chapter11. Travel agencies .
Summary: This book introduces the students to the departments that comprise hotels and resorts and how they interplay with each other to satisfy guest experience in their property .
Item type: Books
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Holdings
Item type Current library Home library Collection Call number Copy number Status Date due Barcode
Books Books National University - Manila LRC - Main Filipiniana Hospitality Management FIL TX 901 .S26 2010 c.2 (Browse shelf(Opens below)) c.2 Available NULIB000001870

Includes bibliographical references.

Chapter1. Hotels and resorts overview -- Chapter2. The bare essentials -- Chapter3. Front office department -- Chapter4. Housekeeping department -- Chapter5. Food and beverages department -- Chapter6. Sales and marketing department -- Chapter7. Human resource and training department -- Chapter8. Finance department -- Chapter9. Security department -- Chapter10. Hotel casinos -- Chapter11. Travel agencies .

This book introduces the students to the departments that comprise hotels and resorts and how they interplay with each other to satisfy guest experience in their property .

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