Introduction to hotel and resort management /
Santos, Buen
Introduction to hotel and resort management / Buen Santos - Manila, Philippines : C & E Publishing Inc., c2010 - 177 pages : color illlustrations ; 26 cm.
Includes bibliographical references.
Chapter1. Hotels and resorts overview -- Chapter2. The bare essentials -- Chapter3. Front office department -- Chapter4. Housekeeping department -- Chapter5. Food and beverages department -- Chapter6. Sales and marketing department -- Chapter7. Human resource and training department -- Chapter8. Finance department -- Chapter9. Security department -- Chapter10. Hotel casinos -- Chapter11. Travel agencies .
This book introduces the students to the departments that comprise hotels and resorts and how they interplay with each other to satisfy guest experience in their property .
9789715849586
HOTEL MANAGEMENT
TX 901 .S26 2010
Introduction to hotel and resort management / Buen Santos - Manila, Philippines : C & E Publishing Inc., c2010 - 177 pages : color illlustrations ; 26 cm.
Includes bibliographical references.
Chapter1. Hotels and resorts overview -- Chapter2. The bare essentials -- Chapter3. Front office department -- Chapter4. Housekeeping department -- Chapter5. Food and beverages department -- Chapter6. Sales and marketing department -- Chapter7. Human resource and training department -- Chapter8. Finance department -- Chapter9. Security department -- Chapter10. Hotel casinos -- Chapter11. Travel agencies .
This book introduces the students to the departments that comprise hotels and resorts and how they interplay with each other to satisfy guest experience in their property .
9789715849586
HOTEL MANAGEMENT
TX 901 .S26 2010