Hotel front office management / James A. Bardi

By: Material type: TextTextPublication details: New Jersey : John Wiley & Son, Inc., c2007Edition: FOURTH EDITIONDescription: 468 pages : illustrations ; 24 cmISBN:
  • 471687103
Subject(s): LOC classification:
  • TX 911.3.M27 .B37 2007
Contents:
Preface -- Acknowledgements -- Chapter 1. Introduction to Hotel Management -- Chapter 2. Hotel Organization and the Front Office Manager -- Chapter 3. Effective Interdepartmental Communications -- Chapter 4. Property Management System -- Chapter 5. Systemwide Reservations -- Chapter 6. Revenue Management -- Chapter 7. Guest Registration -- Chapter 8. Managing the Financials -- Chapter 9. Guest Checkout -- Chapter 10. Preparation and Review of the Night Audit -- Chapter 11. Managing Hospitality -- Chapter 12. Training for Hospitality -- Chapter 13. Promoting In-House Sales -- Chapter 14. Security -- Chapter 15. Executive Housekeeping -- Glossary -- Index.
Item type: Books
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Holdings
Item type Current library Home library Collection Call number Copy number Status Date due Barcode
Books Books National University - Manila LRC - Main General Circulation Hospitality Management GC TX 911.3.M27 .B37 2007 c.1 (Browse shelf(Opens below)) c.1 Available NULIB000000774
Books Books National University - Manila LRC - Main General Circulation Hospitality Management GC TX 911.3.M27 .B37 2007 c.2 (Browse shelf(Opens below)) c.2 Available NULIB000001910

Includes index.

Preface -- Acknowledgements -- Chapter 1. Introduction to Hotel Management -- Chapter 2. Hotel Organization and the Front Office Manager -- Chapter 3. Effective Interdepartmental Communications -- Chapter 4. Property Management System -- Chapter 5. Systemwide Reservations -- Chapter 6. Revenue Management -- Chapter 7. Guest Registration -- Chapter 8. Managing the Financials -- Chapter 9. Guest Checkout -- Chapter 10. Preparation and Review of the Night Audit -- Chapter 11. Managing Hospitality -- Chapter 12. Training for Hospitality -- Chapter 13. Promoting In-House Sales -- Chapter 14. Security -- Chapter 15. Executive Housekeeping -- Glossary -- Index.

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