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Service quality and customer experience in Airbnb accommodation in Antipolo City / Abdurashid S. Albani, Erika Mae Banes and John Angelo Gabihan

By:

Albani, Abdurashid S [author]

Contributor(s):

Material type: Text

TextPublication details: Manila : National University, 2024.Description: x, 87 leaves ; 30 cmSubject(s):

LOC classification:

UGT CTHM BSHM .A43 2024

Contents:

Chapter 1. Introduction -- Chapter 2. Review of related literature and studies -- Chapter 3. Methodology -- Chapter 4. Presentation, Analysis and Interpretation -- Chapter 5. Summary of Findings, Conclusions and Recommendations -- References.

Summary: The result of this study are guests are guests are satisfied toward the service quality and had a good experience to their chosen Airbnb accommodation in Antipolo City.

Item type:

Thesis

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Holdings
Item type	Current library	Home library	Collection	Call number	Copy number	Status	Date due	Barcode
Thesis	National University - Manila	LRC - Main Thesis	Hospitality Management	UGT CTHM BSHM .A43 2024 (Browse shelf(Opens below))	c.1	Available		UGTHE000002721

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	UGT CTHM BSHM .A33 2023 The "Clean As You Go" campaign in the selected coffee shops in Sampaloc Manila : a basis for effective marketing program /	UGT CTHM BSHM .A43 2024 Service quality and customer experience in Airbnb accommodation in Antipolo City /	UGT CTHM BSHM .A45 2025 Examining customer satisfaction with e-service quality and food quality in online food delivery platforms /	UGT CTHM BSHM .A48 2024 Behind the spotlight : exploring the challenges of performers in the hotel industry /	UGT CTHM BSHM .A74 2024 Assessment of dining experiences for persons with mobility impairment in selected Metro Manila restaurants : enhancing restaurants facilities /	Next

Includes bibliographical references.

The result of this study are guests are guests are satisfied toward the service quality and had a good experience to their chosen Airbnb accommodation in Antipolo City.

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