Service quality and customer experience in Airbnb accommodation in Antipolo City /

Albani, Abdurashid S.

Service quality and customer experience in Airbnb accommodation in Antipolo City / Abdurashid S. Albani, Erika Mae Banes and John Angelo Gabihan - Manila : National University, 2024. - x, 87 leaves ; 30 cm.

Includes bibliographical references.

Chapter 1. Introduction -- Chapter 2. Review of related literature and studies -- Chapter 3. Methodology -- Chapter 4. Presentation, Analysis and Interpretation -- Chapter 5. Summary of Findings, Conclusions and Recommendations -- References.


The result of this study are guests are guests are satisfied toward the service quality and had a good experience to their chosen Airbnb accommodation in Antipolo City.

UGT CTHM BSHM .A43 2024