Multicultural diversity in the workplace for the tourism professional / Vic Alcuaz and Ma. Christina G. Aquino
Material type:
TextPublication details: Quezon City, Philippines : Rex Book Store, c2020Edition: First EditionDescription: v, 189 pages ; 26 cmISBN: - 9786210403831
- HF 5549.5.M5 .A43 2020
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National University - Manila | LRC - Main Filipiniana | Gen. Ed - CTHM | FIL HF 5549.5.M5 .A43 2020 (Browse shelf(Opens below)) | c.1 | Available | NULIB000018466 |
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| FIL G 155.A1 .C67 2021 Research in tourism / | FIL G 155.P6 .B33 2019 Philippine tourism, geography, and culture / | FIL HF 5415.12 .L36 1997 Marketing cases : using the case study method / | FIL HF 5549.5.M5 .A43 2020 Multicultural diversity in the workplace for the tourism professional / | FIL HF 5549.5.M5 .Y48 2021 Multicultural diversity in workplace / | FIL HF 5721 .F37 1987 A manual of effective business correspondence / | FIL KF 5624.6 .D45 1998 The fundamentals of taxation / |
Includes index.
CHAPTER 1. Understanding culture -- 2. Key Features of Culture -- 3. Tourism and the tourism professional -- 4. Multicultural Diversity in tourism -- 5. Multicultural Diversity among tourism-related professions -- 6. Diversities: Simple and complex -- 7. Handling Guest or Customer diversities -- 8. Handling Multicultural peer diversities -- 9. When your superior is diverse -- 10. Diversities in diverse champion -- 12. Five ways to become a diversity Champion -- 12. Benefits of a diverse Workforce.
This textbook covers basic concepts in culture and multicultural diversity as applied to tourism, the person and the workplace as provided by Ms. Aquino.
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