Multicultural diversity in the workplace for the tourism professional /
Alcuaz, Vic
Multicultural diversity in the workplace for the tourism professional / Vic Alcuaz and Ma. Christina G. Aquino - First Edition - Quezon City, Philippines : Rex Book Store, c2020 - v, 189 pages ; 26 cm.
Includes index.
CHAPTER 1. Understanding culture -- 2. Key Features of Culture -- 3. Tourism and the tourism professional -- 4. Multicultural Diversity in tourism -- 5. Multicultural Diversity among tourism-related professions -- 6. Diversities: Simple and complex -- 7. Handling Guest or Customer diversities -- 8. Handling Multicultural peer diversities -- 9. When your superior is diverse -- 10. Diversities in diverse champion -- 12. Five ways to become a diversity Champion -- 12. Benefits of a diverse Workforce.
This textbook covers basic concepts in culture and multicultural diversity as applied to tourism, the person and the workplace as provided by Ms. Aquino.
9786210403831
HOSPITALITY INDUSTRY -- PERSONNEL MANAGEMENT
HF 5549.5.M5 .A43 2020
Multicultural diversity in the workplace for the tourism professional / Vic Alcuaz and Ma. Christina G. Aquino - First Edition - Quezon City, Philippines : Rex Book Store, c2020 - v, 189 pages ; 26 cm.
Includes index.
CHAPTER 1. Understanding culture -- 2. Key Features of Culture -- 3. Tourism and the tourism professional -- 4. Multicultural Diversity in tourism -- 5. Multicultural Diversity among tourism-related professions -- 6. Diversities: Simple and complex -- 7. Handling Guest or Customer diversities -- 8. Handling Multicultural peer diversities -- 9. When your superior is diverse -- 10. Diversities in diverse champion -- 12. Five ways to become a diversity Champion -- 12. Benefits of a diverse Workforce.
This textbook covers basic concepts in culture and multicultural diversity as applied to tourism, the person and the workplace as provided by Ms. Aquino.
9786210403831
HOSPITALITY INDUSTRY -- PERSONNEL MANAGEMENT
HF 5549.5.M5 .A43 2020