Total quality management in the Philippine industrial setting : a manual / Thomas Q.D. Andres
Material type:
TextPublication details: Quezon City, Philippines : Giraffe Books, c1996Description: 367 pages : illustrations ; 22 cmISBN: - 9718967419
- HD 62.15 .A56 1996
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National University - Manila | LRC - Annex Filipiniana | General Education | FIL HD 62.15 .A56 1996 (Browse shelf(Opens below)) | c.1 | Available | NULIB000014333 |
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Includes bibliographical references.
Chapter 1. The Nature of TQM -- Chapter 2. Setting TQM Standards of Excellence -- Chapter 3. Implementing TQM -- Chapter 4. TQM Phase O : Preparation -- Chapter 5. TQM Phase 1 : Planning -- Chapter 6.TQM Phase 2. Assessment -- Chapter 7. TQM Phase 3 : Implementation -- Chapter 8. TQM Phase 4 : Diversification -- Chapter 9. Drawing the Implementation Schedule -- Chapter 10: Estimating Implementation Resources.
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