Total quality management in the Philippine industrial setting : a manual /

Andres, Thomas Q.D.

Total quality management in the Philippine industrial setting : a manual / Thomas Q.D. Andres - Quezon City, Philippines : Giraffe Books, c1996 - 367 pages : illustrations ; 22 cm.

Includes bibliographical references.

Chapter 1. The Nature of TQM -- Chapter 2. Setting TQM Standards of Excellence -- Chapter 3. Implementing TQM -- Chapter 4. TQM Phase O : Preparation -- Chapter 5. TQM Phase 1 : Planning -- Chapter 6.TQM Phase 2. Assessment -- Chapter 7. TQM Phase 3 : Implementation -- Chapter 8. TQM Phase 4 : Diversification -- Chapter 9. Drawing the Implementation Schedule -- Chapter 10: Estimating Implementation Resources.

9718967419

HD 62.15 .A56 1996