Quality in education : an implementation handbook / Jerome S. Arcaro
Material type:
TextPublication details: Delray Beach, Florida : St. Lucie Press, c1995Description: xvi, 172 pages : illustrations ; 24 cmISBN: - 1884015581
- LB 2805 .A6 1995
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National University - Manila | LRC - Graduate Studies General Circulation | Gen. Ed - CEAS | GC LB 2805 .A6 1995 (Browse shelf(Opens below)) | c.1 | Available | NULIB000011897 |
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Includes index.
1. Introduction -- 2. Leadership -- 3. Malcolm Baldrige National Quality Award for Education -- 4. TQM in Education -- 5. Quality -- 6. Examples of Quality Schools -- 7. TQM Implementation Wheel -- 8. Organizing for Quality -- 9. Creating Quality Task Teams -- 10. The Problem-Solving Cycle -- 11. Problem-Solving Tools and Techniques -- 12. Basic Problem-Solving Tools -- 13. Cost of Quality -- 14. Continuous Improvement -- 15. Conclusion.
Although hundreds of school improvement programs have been launched in the United States over the past quarter century, very few of them have been successful.
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