Quality in education : an implementation handbook /
Arcaro, Jerome S.
Quality in education : an implementation handbook / Jerome S. Arcaro - Delray Beach, Florida : St. Lucie Press, c1995 - xvi, 172 pages : illustrations ; 24 cm.
Includes index.
1. Introduction -- 2. Leadership -- 3. Malcolm Baldrige National Quality Award for Education -- 4. TQM in Education -- 5. Quality -- 6. Examples of Quality Schools -- 7. TQM Implementation Wheel -- 8. Organizing for Quality -- 9. Creating Quality Task Teams -- 10. The Problem-Solving Cycle -- 11. Problem-Solving Tools and Techniques -- 12. Basic Problem-Solving Tools -- 13. Cost of Quality -- 14. Continuous Improvement -- 15. Conclusion.
Although hundreds of school improvement programs have been launched in the United States over the past quarter century, very few of them have been successful.
1884015581
SCHOOL IMPROVEMENTS
LB 2805 .A6 1995
Quality in education : an implementation handbook / Jerome S. Arcaro - Delray Beach, Florida : St. Lucie Press, c1995 - xvi, 172 pages : illustrations ; 24 cm.
Includes index.
1. Introduction -- 2. Leadership -- 3. Malcolm Baldrige National Quality Award for Education -- 4. TQM in Education -- 5. Quality -- 6. Examples of Quality Schools -- 7. TQM Implementation Wheel -- 8. Organizing for Quality -- 9. Creating Quality Task Teams -- 10. The Problem-Solving Cycle -- 11. Problem-Solving Tools and Techniques -- 12. Basic Problem-Solving Tools -- 13. Cost of Quality -- 14. Continuous Improvement -- 15. Conclusion.
Although hundreds of school improvement programs have been launched in the United States over the past quarter century, very few of them have been successful.
1884015581
SCHOOL IMPROVEMENTS
LB 2805 .A6 1995