Training in interpersonal skills : TIPS for managing people at work / Stephen P. Robbins, and Phillip L. Hunsaker

By:

Robbins, Stephen P [author]

Contributor(s):

Hunsaker, Phillip L [co-author]

Material type: Text

TextPublication details: Upper Saddle River, New Jersey : Pearson Education Incorporation, c2003Edition: THIRD EDITIONDescription: xiv, 282 pages ; 24 cmISBN:

9780130090546

Subject(s):

COMMUNICATION INTERPERSONNELLE

LOC classification:

HF 5549.12 .R63 2003

Contents:

Chapter 1. Skills: An Introduction -- Chapter 2. Self-Awareness: A Point of Departure -- Chapter 3. Sending Interpersonal Messages -- Chapter 4. Listening -- Chapter 5. Providing Feedback -- Chapter 6. Goal Setting -- Chapter 7. Clarifying Expectations -- Chapter 8. Empowering People Through Delegation -- Chapter 9. Politicking -- Chapter 10. Persuading -- Chapter 11. Applying Leadership Style -- Chapter 12. Promoting and Managing Resistance to Change -- Chapter 13. Building Teams -- Chapter 14. Running Meetings -- Chapter 15. Resolving Conflicts -- Chapter 16. Negotiation -- Chapter 17. Integration.

Summary: This book provides an action-oriented approach to developing interpersonal skills, in which students actually practice skills behavior. It contains more than 40 exercises centered around 12 key interpersonal skills.

Item type:

Books

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Home library	Collection	Call number	Copy number	Status	Date due	Barcode
Books	National University - Manila	LRC - Graduate Studies General Circulation	Gen. Ed - CEAS	GC HF 5549.12 .R63 2003 (Browse shelf(Opens below))	c.1	Available		NULIB000011716

Browsing LRC - Graduate Studies shelves, Shelving location: General Circulation, Collection: Gen. Ed - CEAS Close shelf browser (Hides shelf browser)

Previous						No cover image available		Next
Previous	GC HD 9715.A2 .H86 2012 Human resource management in construction : critical perspectives /	GC HF 5415.125 .S77 2015 Practical text analytics : interpreting text and unstructured data for business intelligence /	GC HF 5548.2 .B76 2015 Handbook on business process management 1: introduction, methods, and information systems /	GC HF 5549.12 .R63 2003 Training in interpersonal skills : TIPS for managing people at work /	GC HF 1359 .K939 2013 Economics /	GC HF 5381 .H3 1996 Handbook of career counseling theory and practice /	GC HF 5381 .M37 2011 c.2 Personal development for work and life /	Next

Includes bibliographical references and index.

This book provides an action-oriented approach to developing interpersonal skills, in which students actually practice skills behavior. It contains more than 40 exercises centered around 12 key interpersonal skills.

There are no comments on this title.

to post a comment.