Total quality management for hospitality and tourism / Robert C. Ford, Michael C. Sturman and Cherrill P. Heaton

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Material type: Text

TextPublication details: Andover, Mass. : Cengage Learning Asia Pte Ltd, c2012Edition: Philippine EditionDescription: 522 pages : illustrations ; 15 cmISBN:

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Holdings
Item type	Current library	Home library	Collection	Call number	Copy number	Status	Date due	Barcode
Books	National University - Manila	LRC - Main General Circulation	Hospitality Management	GC TX 911.3 .F67 2012 c.2 (Browse shelf(Opens below))	c.2	Available		NULIB000009857

Includes index.

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