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Quality and performance excellence : management, organization, and strategy / James R. Evans

By: Material type: TextTextPublication details: Austalia : Cengage Learning Asia Pte Ltd, c2009Edition: Fifth editionDescription: x, 502 pages : illustrations ; 25 cmISBN:
  • 9789814272520
Subject(s): LOC classification:
  • HD 62.15 .E93 2009
Contents:
Foundations of quality and performance excellence -- Performance excellence and organization theory -- Performance excellence and organizational behavior -- Leadership and implementation
Summary: The book presents the basic principles and tools associated with quality and performance excellence and provides many illustrations and end-of-chapter cases that can be used as basis for class discussion.
Item type: Books
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Holdings
Item type Current library Home library Collection Call number Copy number Status Date due Barcode
Books Books National University - Manila LRC - Annex II General Circulation Gen. Ed. - CBA GC HD 62.15 .E93 2009 (Browse shelf(Opens below)) c.1 Available NULIB000009404

Includes bibliographical references and index.

Foundations of quality and performance excellence -- Performance excellence and organization theory -- Performance excellence and organizational behavior -- Leadership and implementation

The book presents the basic principles and tools associated with quality and performance excellence and provides many illustrations and end-of-chapter cases that can be used as basis for class discussion.

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