Front office : management and operations / Ahmed Ismail
Material type:
TextPublication details: Andover, Mass. : Cengage Learning Asia Pte Ltd, c2010Edition: Philippine EditionDescription: 304 pages : illustrations ; 23 cmISBN: - 9789814296564
- TX 911.3.F75 .I86 2010
Books
| Item type | Current library | Home library | Collection | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
|
Books
|
National University - Manila | LRC - Main General Circulation | Hospitality Management | GC TX 911.3.F75 .I86 2010 (Browse shelf(Opens below)) | c.1 | Available | NULIB000008634 |
Browsing LRC - Main shelves, Shelving location: General Circulation, Collection: Hospitality Management Close shelf browser (Hides shelf browser)
| No cover image available |
|
No cover image available |
|
|
No cover image available |
|
||
| GC TX 911.3.C65 .K45 1990 Food and beverage control / | GC TX 911.3.E4 .K37 2011 Managing technology in the hospitality industry / | GC TX 911.3.E4 .T47 2006 Hospitality information systems and E-commerce / | GC TX 911.3.F75 .I86 2010 Front office : management and operations / | GC TX 911.3.F75 .O33 2009 Be my guest : english for the hotel industry / | GC TX 911.3.M3 .K68 2006 Marketing for hospitality and tourism / | GC TX 911.3.M3 .K68 2010 Marketing for hospitality and tourism / |
Includes index.
Chapter 1. Hotels-Past and present -- Chapter 2. Hotel classifications -- Chapter 3. The hotel guest -- Chapter 4. The guest room -- Chapter 5. Hotel organization -- Chapter 6. Front office overview -- Chapter 7. Room rate structure -- Chapter 8. The property management system -- Chapter 9. Guest accounting -- Chapter 10. Night audit -- Chapter 11. Housekeeping -- Chapter 12. Reservations and forecasting -- Chapter 13. Measuring hotel performance -- Chapter 14. Guest service
There are no comments on this title.