MARC details
| 000 -LEADER |
|---|
| fixed length control field |
02317nam a2200241Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
NULRC |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20250520094812.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
250520s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780470077832 |
| 040 ## - CATALOGING SOURCE |
|---|
| Transcribing agency |
NULRC |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
TX 911.3.P4 .W35 2010 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Walker, John R. |
| Relator term |
author |
| 245 #0 - TITLE STATEMENT |
|---|
| Title |
Supervision in the hospitality industry : |
| Remainder of title |
leading hospitality human resources / |
| Statement of responsibility, etc. |
John R. Walker and Jack E. Miller |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
Sixth edition |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Hoboken, New Jersey : |
| Name of publisher, distributor, etc. |
John Wiley & Son, Inc., |
| Date of publication, distribution, etc. |
c2010 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xv, 496 pages : |
| Other physical details |
illustrations ; |
| Dimensions |
24 cm. |
| 365 ## - TRADE PRICE |
|---|
| Price amount |
PHP6156 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes index. |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Chapter 1: Leading Human Resources-- Chapter 2: Equal Opportunity Laws and Diversity-- Chapter 3: Human Resources Planning, Job Analysis, Job Description, and Organizing-- Chapter 4: Sourcing: Recruitment, Selection, and Orientation-- Chapter 5: Compensation and Benefits-- Chapter 6: Motivation-- Chapter 7: Teamwork, Team Building, and Coaching-- Chapter 8: Employee Training and Development-- Chapter 9: Performance Leadership-- Chapter 10: Discipline and Employee Assistance Programs-- Chapter 11: Health and Safety-- Chapter 12: Conflict Management, Resolution, and Prevention-- Chapter 13: Communicating and Delegating-- Chapter 14: Decision Making and Control |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
Human resources are led, not managed. Supervision in the Hospitality Industry: Leading Human Resources, Sixth Edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors—the people on whom success or failure of every hospitality enterprise depends. It is a book about first-line supervision, written especially for the beginning leader, newly promoted supervisor, or anyone planning a career in the hospitality field. Even experienced managers will find if full of useful ideas and insights. Revised and updated to include increased coverage of contemporary diversity initiatives, with information on recruitment and retention, and additional profiles of individuals and companies, Supervision in the Hospitality Industry provides a basic understanding of a leader's role and responsibilities applied to the hospitality industry-- Amazon. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
HOSPITALITY INDUSTRY -- PERSONNEL MANAGEMENT |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Library of Congress Classification |
| Koha item type |
Books |
