Working in hotels and catering /

Wood, Roy C.

Working in hotels and catering / Roy C. Wood - 2nd edition - London, United Kingdom : International Thomson Business Press, c1997 - xiii, 236 pages ; 22 cm.

Includes bibliographical references and index.

1. Sociology, work and the hospitality industry -- 2. Getting there: How to become a hospitality industry employee -- 3. Being there: pay and remuneration in hospitality services -- 4. Staying there? Organization, status and conflict in hotel and catering work -- 5. Occupations in the hospitality industry -- 6. Personnel management, labour turnover and the role of trade unions -- 7. De-skilling and work flexibility -- 8. International trends in employment -- 9. The future of hospitality work.

"Working in Hotels and Catering has been fully updated and revised to take account of changing student needs. It offers a comprehensive review of all the key topics relating to employment in the hospitality industry."

1861521855


HOTEL MANAGEMENT

TX 911.3.M27 .W66 1997