Multicultural diversity in workplace for the tourism professional /

Osorno, Rene D.

Multicultural diversity in workplace for the tourism professional / Rene D. Osorno and Grayfield T. Bajao - Quezon City, Philippines : Wiseman's Books Trading, Inc., c2022 - 76 pages ; 26 cm.

Includes bibliographical references.

Preface -- Chapter 1. Culture -- Chapter 2. History of Western Culture of the West -- Chapter 3. Understanding Western Culture of the West -- Chapter 4. History of the Eastern Culture -- Chapter 5. Understanding the Culture of the East -- Chapter 6. Cultural Diversity in the Workplace -- Chapter 7. Managing Cultural Diversity in the Hospitality and Tourism Industry -- Chapter 8. Benefits of Diversity in the Hospitality and Industry -- Chapter 9. Barriers to Cultural Diversity in the Hospitality and Tourism organization -- Chapter 10. Marriott Hotel A Cultural Diverse Hotel -- Chapter 11. Universal Declaration on Cultural Diversity -- References.

Hospitality and tourism present a unique opportunity to understanding new cultural experiences for both employees and the tourists.

9786214182404

HF 5549.5.M5 .O86 2022