Timeshare managament : The key issues for hospitality managers /
Kaufman, Tammie
Timeshare managament : The key issues for hospitality managers / Tammie J. Kaufman, Conrad Lashley and Lisa Ann Schreier - Amsterdam : Elsevier Science, c2009 - xiii, 210 pages ; 24 cm.
Includes bibliographical references and index.
Vacation ownership resort development: an overview -- The vacation owner -- The community -- Marketing vacation ownership resorts -- The 12-step sales process: part 1 -- The 12-step sales process: part 2 -- Points vs. weeks -- The role of exchange company -- Financing in the timeshare industry -- Managing service quality in timeshare operations -- Human resources in timeshare operations -- Condominium hotels -- Vacation ownership expansion.
"Timeshare Management: The Key issues for hospitality managers provides the vital information for understanding the key issues surrounding the subject, including financing, marketing, sales and human resource issues as well as providing the background information, such as explanation of the growth, the components to timeshare management and an overview of opportunities in timeshare management." "Timeshare Management: The key issues for hospitality managers is the essential book for anyone interested in the key issues of the growing timeshare business both students and professionals."
9780750685993
HOSPITALITY INDUSTRY -- MANAGEMENT
TX 911.3.M27 .K38 2009
Timeshare managament : The key issues for hospitality managers / Tammie J. Kaufman, Conrad Lashley and Lisa Ann Schreier - Amsterdam : Elsevier Science, c2009 - xiii, 210 pages ; 24 cm.
Includes bibliographical references and index.
Vacation ownership resort development: an overview -- The vacation owner -- The community -- Marketing vacation ownership resorts -- The 12-step sales process: part 1 -- The 12-step sales process: part 2 -- Points vs. weeks -- The role of exchange company -- Financing in the timeshare industry -- Managing service quality in timeshare operations -- Human resources in timeshare operations -- Condominium hotels -- Vacation ownership expansion.
"Timeshare Management: The Key issues for hospitality managers provides the vital information for understanding the key issues surrounding the subject, including financing, marketing, sales and human resource issues as well as providing the background information, such as explanation of the growth, the components to timeshare management and an overview of opportunities in timeshare management." "Timeshare Management: The key issues for hospitality managers is the essential book for anyone interested in the key issues of the growing timeshare business both students and professionals."
9780750685993
HOSPITALITY INDUSTRY -- MANAGEMENT
TX 911.3.M27 .K38 2009