000			01854nam a2200253Ia 4500
003			NULRC
005			20250520100624.0
008			250520s9999 xx 000 0 und d
020			_a9781608316021
040			_cNULRC
050			_aRS 56 .B43 2012
100			_aBeardsley, Robert S. _eauthor
245		0	_aCommunication skills in pharmacy practice : _ba practical guide for students and practitioners / _cRobert S. Beardsley, Carole L. Kimberlin, and Wiliam N. Tindall
250			_aSixth edition,
260			_aPhiladelphia, Pennsylvania : _bWolters Kluwer/Lippincott Williams & Wilkins, _cc2012
300			_axvii, 256 pages : _bcolor illustrations ; _c21 cm.
365			_bPHP2728
504			_aIncludes bibliographical references and index.
505			_aPatient-centered communication in pharmacy practice -- Principles and elements of interpersonal communication -- Nonverbal communication -- Barriers to communication -- Listening and empathic responding -- Assertiveness -- Interviewing and assessment -- Helping patients manage therapeutic regimens -- Medication safety and communication skills -- Strategies to meet specific needs -- Communicating with children about medicines -- Interprofessional collaboration and effective communication skills -- Electronic communication in health care -- Ethical behavior when communicating with patients.
520			_aHelps pharmacy and pharmacy technician students learn the principles, skills, and practices that are the foundation for clear communication and the essential development of trust with future patients. In this text, sample dialogues show students how to effectively communicate, and practical exercises fine tune their communication skills.
650			_aCOMMUNICATION IN PHARMACY
700			_aKimberlin, Carole L. ;Tindall, Wiliam N. _eco-author;co-author
942			_2lcc _cBK
999			_c9717 _d9717