000			01953nam a2200217Ia 4500
003			NULRC
005			20250520100552.0
008			250520s9999 xx 000 0 und d
020			_a138527490
040			_cNULRC
050			_aHF 5439 .S74 1981
100			_aStern, Frances Meritt _eauthor
245		0	_aStressless selling : _ba guide to success for men & women in sales / _cFrances Meritt Stern and Ron Zemke
260			_aLondon, United Kingdom : _bPrentice-Hall, _cc1981
300			_axvii, 302 pages : _billustrations ; _c24 cm.
504			_aIncludes bibliographical references.
505			_aSection One. Sorting Out The Stress Mess: What's Fact, What's Fiction -- Section Two. Developing Your Personal Stress Profile and Your Personal Stress-Management Prescription -- Section Three. Stress-Management Strategies that work.
520			_aIt's a fact that all of us experience stress. It can be constructive stress, such as the positive, mobilizing, energizing stress a speaker experiences before speaking or an athlete before competing. Or it can be negative, immobilizing stress - an unexpected, nasty retort from a prospect or a sudden skid on a patch of ice - that can cause us to panic and momentarily "freeze up." Sometimes the stress we encounter leads us to experience strain or tension that is short-lived and mild. And that's fine, because it adds excitement and pleasure to what we do. Some event (or series of events), the anticipation of an event, even the mental re-living of a past event seem to trigger a temporary anxious or nervous reaction - a sort of tension or disquiet. At other times, we experience severe, debilitating stress that seems to build slowly and go on forever. It can disrupt our ability to concentrate, create, problem solve, eat, sleep, laugh, love, and generally enjoy life in its most whole, robust, and rewarding forms. And it happens to the best of us.
650			_aSALES PERSONNEL
942			_2lcc _cBK
999			_c8200 _d8200