000 01123nam a2200229Ia 4500
003 NULRC
005 20250520100548.0
008 250520s9999 xx 000 0 und d
020 _a9780070267749
040 _cNULRC
050 _aHD 62.15 .H37 1995
100 _aHarrington, H. James
_eauthor
245 0 _aHigh performance benchmarking :
_b20 steps to success /
_cH. James Harrington and James S. Harrington
260 _aNew York :
_bMcGraw Hill Education,
_cc1995
300 _axv, 173 pages :
_billustrations ;
_c23 cm
504 _aIncludes bibliographical references and index.
505 _aIntroduction to benchmarking -- The benchmarking overview -- The process of benchmarking -- Data collection and analysis -- Organizing for benchmarking -- The five phases of the benchmarking process -- Helpful hints for successful -- In conclusion
520 _aThe authors of this guide have actually "benchmarked" the process of benchmarking, delivering everything you need to know to get vastly better result.
650 _aBENCHMARKING (MANAGEMENT)
700 _aHarrington, James S.
_eco-author
942 _2lcc
_cBK
999 _c7969
_d7969