| 000 | 00902nam a2200217Ia 4500 | ||
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| 003 | NULRC | ||
| 005 | 20250520100547.0 | ||
| 008 | 250520s9999 xx 000 0 und d | ||
| 020 | _a873892968 | ||
| 040 | _cNULRC | ||
| 050 | _aHD 62.15 .C345 1994 | ||
| 100 |
_aCamp, Robert C. _eauthor |
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| 245 | 0 |
_aBusiness process benchmarking : _bfinding and implementing best practices / _cRobert C. Camp |
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| 260 |
_aWisconsin : _bASQC Quality Press, _cc1994 |
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| 300 |
_axxi, 464 pages : _billustrations ; _c25 cm |
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| 504 | _aIncludes index. | ||
| 505 | _aThe process -- The leadership and management of benchmarking -- The case studies | ||
| 520 | _aBusiness process benchmarking is compose of fifteen chapters in three distinct sections with seven appendixes. Each chapter opens with a quotation from Sun Tzu that encapsulates the essence of the chapter. | ||
| 650 | _aBENCHMARKING | ||
| 942 |
_2lcc _cBK |
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| 999 |
_c7923 _d7923 |
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