000 01151nam a2200229Ia 4500
003 NULRC
005 20250520100547.0
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020 _a803977468
040 _cNULRC
050 _aHD 62.15 .K3 1996
100 _aKanji, Gopal K.
_eauthor
245 0 _a100 methods for total quality management /
_cGopal K. Kanji and Mike Asher
260 _aLondon, United Kingdom :
_bSage,
_cc1996
300 _a237 pages :
_billustrations ;
_c25 cm
504 _aIncludes bibliographical references and index.
505 _aUnderstanding total quality management -- The role of TQM methods -- List of methods (by category) -- Purpose of methods (alphabetical list) -- Management methods -- Analytical methods -- Idea generation -- Data collection, analysis and display
520 _aFrom force field analysis to `zero defects', from `brainstorming' to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management.
650 _aTOTAL QUALITY MANAGEMENT
700 _aAsher, Mike
_eco-author
942 _2lcc
_cBK
999 _c7921
_d7921